FAQ'S

Frequently Asked Questions

Q. What is “Curious Taste”?
A. Curious Taste is an online retail shop based in Canada where you can buy exclusive unique edibles like drinks, chocolate bars, biscuits, chips, crackers, cereal, candies, etc.

Q. What kind of payment methods are accepted?
A. We accept all major credit cards: Visa, Mastercard, Amex also PayPal for payments.

Q. How can I track my delivery?
A. As soon as your order is processed, you will receive a shipping notification with a package tracking number. You can use this tracking number through our real-time Shipping update, tops option to track. In case, you do not receive any tracking number, call us at 1-438-920-7625 or contact us{insert hyperlink}.

Q. How can I change or cancel my order?
A. You can change or cancel your order through email (sales@curioustastemtl.com)
Note: We dispatch your product as soon as the order is confirmed, and if your product has been shipped, you cannot make changes or cancel your order.


Q. How long does it take my order to arrive?
A. Your product is dispatched as soon as your order is confirmed. We deliver your order within 1-7 days, but we do not guarantee a specific time frame; it can take longer than expected, but we do our best to avoid any delays.

Q. Are my personal and credit details secure when shopping online?
A. All Personal and credit details during online shopping are received through an SSL encrypted channel. We have the best developers to ensure privacy and security for our customers.

Q. Where can I find your product return policy?
A. Kindly visit  Returns & Exchanges page where you can find our product return policy details.

Q. Does “Curious Taste” offer any discount?
A. Yes, “Curious Taste” offers a 10% discount for it's new Insider. We also provide the “Spin the Wheel” game for discounts, play, and get our best offers.

Q. How will I receive my order confirmation?
A. You will receive order confirmation through the email you provided in your account.

Q. Does “Curious Taste” offer free deliveries?
A. Yes, on the order of more than $75, you get free delivery in all Canadian provinces.